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Privacy Policy

A LEGAL DISCLAIMER

Effective Date: June 23, 2026

Forest City Community Church ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, attend our events, or engage with our ministries.

By using our website or providing us with your information, you agree to the terms of this Privacy Policy.

 

1. INFORMATION WE COLLECT

We may collect the following types of personal information:

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Personal Information You Provide

  • Name, email address, phone number, and mailing address

  • Prayer requests or personal communications submitted to our team

  • Volunteer applications, registration forms, or event sign-ups

  • Donation records and giving history

  • Information shared when connecting with a pastor or ministry leader

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Information Collected Automatically

  • IP address and browser type when visiting our website

  • Pages visited and time spent on our site

  • Cookies and similar tracking technologies

 

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Communicate with you about services, events, and church news

  • Process donations and provide giving receipts

  • Coordinate volunteer programs and ministry activities

  • Respond to prayer requests, inquiries, and pastoral care needs

  • Improve our website and digital communications

  • Comply with legal obligations

We will never sell your personal information. We do not use your information for commercial marketing purposes unrelated to Forest City Community Church.

 

3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information. We may share your information in the following limited circumstances:

  • With trusted ministry partners or service providers who assist in operating our website or programs (e.g., donation platforms, email services), bound by confidentiality agreements

  • With church staff and volunteers on a need-to-know basis to fulfill ministry activities

  • When required by law or to protect the safety of individuals

Our website may contain links to third-party websites (such as social media platforms or streaming services). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

 

4. CHILDREN’S PRIVACY

We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe your child has provided us with personal information without your consent, please contact us and we will promptly delete that information.

 

5. COOKIES

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can choose to disable cookies through your browser settings; however, some features of our website may not function properly as a result.

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6. Data Security

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can choose to disable cookies through your browser settings; however, some features of our website may not function properly as a result.

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7. YOUR RIGHTS & CHOICES

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal or ministry obligations

  • Opt out of email communications at any time by clicking “Unsubscribe” or contacting us directly

  • Ask how your data is being used

To exercise any of these rights, please contact us using the information below.

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8. THIRD-PARTY LINKS

Our website may contain links to third-party websites (such as social media platforms or streaming services). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

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9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

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10. CONTACT US

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Forest City Community Church

London, Ontario, Canada

Email: info@fccc.ca

Website: www.fccc.ca

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